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Hotel Desk Clerks Washington DC

Hotel desk clerks provide customer service in hotels. They also register guests, assign rooms, answer guests’ questions, check out guests, and resolve guest complaints. See below for staffing agencies and job search companies in Washington, DC who can help you launch your administrative/clerical career.

4Staff, LLC
(202) 347-1044
1001 G St NW Ste 425W
Washington, DC
Type of Service
temporary, temporary/part time, part time

Golden Key Group
(888) 593-7454
1101 Pennsylvania Ave NW
Washington, DC
Main Industries / Positions
Light Industrial, Human Resources, Admin & Clerical

Data Provided by:
The Choice Inc.
(202) 408-1700
1212 New York Ave NW Ste 225
Washington, DC
Type of Service
temporary, long-term, temporary/part time, part time, managed services

Woodside Temporaries, Inc.
(202) 789-3105
1050 Connective Ave NW 10TH FL
Washington, DC
Type of Service
temporary, temporary/part time, part time

Aspen of DC, Inc.
(202) 661-6112
1200 G St NW
Washington, DC
Type of Service
long-term, temporary/part time, part time

The Midtown Group Inc. dba Midtown Personnel Inc.
(202) 887-4747
900 7th St NW Ste 725
Washington, DC
Type of Service
temporary, long-term, temporary/part time, part time, payroll

Hospitality Staffing
(202) 546-7071
600 Pennsylvania Ave SE Ste 105
Washington, DC
Main Industries / Positions
office clerical, industrial
Type of Service
temporary, long-term

Executive Personnel Services
(202) 772-4278
1050 Connecticut Ave NW Ste 1000
Washington, DC
Type of Service
temporary, long-term, managed services

NAI Personnel
(202) 223-7606
1130 Connecticut Avenue, NW
Washington, DC
Main Industries / Positions
Human Resources, Admin & Clerical, Management

Data Provided by:
Diversity Services
(202) 624-9797
1634 I St NW
Washington, DC
Main Industries / Positions
Admin & Clerical, Legal, Information Technology

Data Provided by:
Data Provided by:

Career Profile for Hotel, Motel, and Resort Desk Clerks - Nature of the Work

Hotel, Motel, and Resort Desk Clerks

Nature of the Work

Hotel, motel, and resort desk clerks are the first line of customer service for a lodging property. They register arriving guests, assign rooms, and answer guests' questions on hotel services and other matters. At other times, they check out guests and report problems with guest rooms or public areas to the housekeeping or maintenance staff. Night and weekend work is common and approximately 1 in 4 desk clerks works part time.


Common Tasks

1.Greet, register, and assign rooms to guests of hotels or motels.
2.Verify customers' credit, and establish how the customer will pay for the accommodation.
3.Contact housekeeping or maintenance staff when guests report problems.
4.Make and confirm reservations.
5.Issue room keys and escort instructions to bellhops.
6.Keep records of room availability and guests' accounts, manually or using computers.
7.Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
8.Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
9.Compute bills, collect payments, and make change for guests.
10.Record guest comments or complaints, referring customers to managers as necessary.
11.Review accounts and charges with guests during the check out process.
12.Transmit and receive messages, using telephones or telephone switchboards.
13.Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
14.Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
15.Deposit guests' valuables in hotel safes or safe-deposit boxes.
16.Clean and maintain lobby and common areas, such as restocking supplies and watering pla...

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